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Church of the Good Shepherd under a pink winter sunrise, Lake Tekapo

CONTACT

Plan your Mackenzie escape

Tell us a little about your trip. Your host will reply personally, usually within 24 hours.

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SEND AN ENQUIRY

Tell us about your trip

What are you enquiring about?

SPEAK TO US DIRECTLY

We’re based in Lake Tekapo

Email – hello@astris.co.nz

Phone / WhatsApp – +64 27 604 9630

Based in – Lake Tekapo, Mackenzie District, Canterbury, New Zealand

FOR TRAVEL ADVISORS

Your partner on the ground

We partner with luxury travel advisors and DMCs to host their clients in the Mackenzie Region. Ask about trade rates, commission and our partner pack.

Couple on a mountain summit above Lake Tekapo during a scenic helicopter flight

QUESTIONS, ANSWERED

Contact questions

How quickly will you reply?

 

Your host replies personally, usually within 24 hours.

 

How do I change my booking?

 

Email or call your host and we’ll take care of it. Changes depend on availability and our Cancellation Policy.

 

What if I’m arriving late?

 

Just let us know your expected arrival time – self check-in means you can arrive whenever suits.

 

Who do I contact in an emergency during my stay?

 

Your host’s phone number is in your guest guide and arrival details. In a life-threatening emergency, call 111.

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